Introduction to Management

Introduction
Management is a profession in its own right with its own skills and knowledge. Old ideas, techniques and practices are being replaced with new ones and today's managers must be aware of these in order to be effective.

Participants:
The course will be of benefit to both new appointed managers - and to experienced managers who have received no formal training. The objectives of this programme are to enable participants to understand the purpose, function and processes of management, know how to manage themselves and their work, learn how to achieve objectives, set priorities and avoid stress, understand the skills and techniques in managing people, understand the skills of organisation, delegation, communication, motivation leadership and team development, learn how to conduct appraisal, counselling and disciplinary interviews, become aware of their own personal attitudes to management and prepare action plans for ongoing management development.

Objectives
The student will develop an understanding of the nature and the scope of management and the relevance to the individuals' business experience.

Content
(can be customised)

• Role of the manager
• Motivation and leadership
• Team building
• Managing time
• Problem solving
• Discipline and grievance
• Health and safety
• Training staff
• Client care and quality
• Introduction to finance

Duration
10 three-hour modules over an agreed schedule.

Other relevant programmes

• Diploma in First Line Management
• Diploma in Leadership & Management
• Diploma in Strategic Management
• Management NVQ3
• The Newly Appointed Manager (Five days)
• Management Fundamentals (One-Day)
• Management Programme - (3 day intensive)
• Skills for Managers