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Introduction
This programme can be tailored to meet the needs of organisations and individuals, by offering a choice of modules relevant to the role of the team leader, and building on the five mandatory modules. It has been designed to link with an S/NVQ in Team Leading at Level 2, by providing for the knowledge requirements. Suitably designed assessment may also generate support evidence of competence.
Course Content
It can be delivered in a variety of ways, including text-based distance learning
(5 mandatory units plus 15 others)
- Introduction (mandatory)
- The Role of the Team Leaders (mandatory)
- Team Structures (mandatory)
- Developing Yourself (mandatory)
- Briefing the Team (mandatory)
- Motivating the Team
- Self-managed Teams
- Integrating New Team Members
- Developing the Team
- Coaching
- Dealing with Problems
- Dealing with Conflict
- Maintaining Discipline
- Valuing Diversity
- Working with People Outside the Team
- Continuous Improvement
- Organising Yourself
- Planning & Organising the Team's Work
- Monitoring the Team's Work
- Fulfilling Customer Requirements
- Identifying & Reducing Risks to Health & Safety
- Maintaining Information Systems
- Using Information for Action
- Organise the Team's Resource
Attendance/Study Requirements
The course is designed around 60 hours of study.
Assessment
One assignment covering the key areas of management
2-hour examination covering each of the selected units
A final interview with a NEBS Management verifier
Other relevant programmes
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