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Introduction:
The job of a manager is to achieve results through the efforts of other people. But sometimes your staff don't seem to produce the performance that you know they should be capable of. Just telling them to do better is not effective. The solution is often to coach them to improved performance. This course describes a proven and effective model of the coaching process which allows the manager to follow a structured approach to developing their staff.
Aim:
To equip participants with the skills needed to help them develop their staff using a coaching approach.
Participants:
All managers and supervisors who want to enhance the performance of their staff using a coaching approach.
Objectives:
By the end of the course participants will be able to:
- Recognize where the behaviour of others can be improved through coaching;
- Develop a successful programme of coaching for their staff
- Set effective goals and give meaningful feedback
Content:
- Coaching what it is and what it isn't.
- Using communication to build and develop the relationship with your staff.
- Identifying opportunities for coaching.
- A structured approach to developing and motivating staff using coaching.
- The impact of effective communication on the practice of coaching.
- Setting effective goals.
- Giving feedback that helps.
- Practicing the skills.
- Planning for the return to work.
Style:
This course is highly participative. Participants will practice the skills with a variety of practical exercises and role plays.
Duration:
This course lasts for one day
Note:
Participants should be able to support individuals and groups in developing and implementing strategies to achieve their objectives based around their individual roles in the organization.
Dates and Times
Delegate rate £500 + VAT
Dates for OPEN workshops
Can be delivered on demand at client's venue
09.30 - 16.30 or times to suit
In-House delivery
Our in-house course fee is £950 + VAT for up to 12 candidates. We will agree any other charges (room hire, trainer's travel costs, catering etc) with you before you make your booking.
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