for the following subjects:

1.     Health & Social Care

2.     Business Administration

3.     Customer Service

PURPOSE OF THE JOB 

• Carry out Apprenticeship training, assessment and (preferably) verification
• Provide candidate enrolment, induction, advice and portfolio development
• Maintain efficient records and track progress of candidates
• Where appropriate, conduct Internal Verification
• Support Lead IV's in quality assuring the process.

MAIN DUTIES AND RESPONSIBILITIES

1.     Implement Company wide training/assessment policy

2.     Record, collect and report candidate attendance, achievement and retention data

3.     Maintain operational contact with the Lead Verifier(s)

4.     Where required, carry out Internal Verification

5.     Investigate candidate complaints / appeals against training/assessment process

6.     Assist with Risk Assessment of placement environments

7.     Record the progress of candidates and conduct interviews at formative and summative stages of their training

8.     Contribute to EV visits

9.     Keep abreast of and put into action changes and developments in training/assessment best practice

10.   Attend regular meetings with Lead Verifier(s) and key personnel to disseminate the information

11.   To assist Projects Manager in designing and delivering training for staff.

12.   Design and deliver training materials.

EXPECTATIONS OF THE POST HOLDER

1.     Ensure that the Company policy for equality of opportunity is adhered to and promoted in all aspects of the post holder's work. 

2.     Ensure effective quality control and continuous improvement in all aspects of the work and responsibilities attached to this post, in keeping with the Company's quality assurance procedures and systems.

3.     Be committed to professional self-development, through participation in in-service training as necessary for the successful carrying out of the job.

4.     Undertake such other duties as are commensurate with the grade of the post, as may be reasonably required at the initial place of work or at other locations in the Company

5.     To comply with and promote Company Health and Safety policies and procedures and to undertake recommended Health and Safety training as and when necessary.

NB.  This job description is designed to outline a range of main duties that may be encountered. It is not designed to be an exhaustive listing of tasks and can be varied in consultation with the post holder in order to reflect changes in the job or the Company.

Own car and full clean driving licence essential

Applicants should send their CV to:
Office Manager
Ability Professional Training
118 Main Road
Sidcup
DA14 6NE

info@training.ac

Do not make telephone enquiries about this vacancy.

1. Generate course bookings in designated geographical area
2. Be responsible for the day to day contact with employers in the designated geographical area (telephone or visit)
3. Devise and implement strategies to seek out, contact and develop a professional relationship with employers including presentations at their premises if required
4. Develop and co-ordinate professional relationships with employers thereby ensuring long-term repeat business
5. Be responsible for Area and Individual Action planning and ensure all targets are achieved
6. Ensure that enquiries generated or places booked are conveyed to the appropriate person eg Projects Manager
7. Record summary of all contacts made on MIS
8. Ensure that strategies implemented encourage the promotion of equality, inclusiveness and diversity

1. Contact with employers
2. Clearly and concisely explain offer
3. Clearly and concisely explain programme fees
4. Clearly and concisely explain funding available
5. Accurately record communications
6. Inform relevant staff of enquiries generated
7. Achieve agreed targets
8. Share best practice

1. Experience of engaging employers
2. Experience of successfully building and developing business relationships, thereby working effectively with a wide range of internal and external individuals and employers, including public, private and voluntary organisations and groups
3. Experience of dealing with training issues of employers in achieving goals.
4. Good time management
5. A successful track record in self-management including establishing and tracking performance objectives, self-appraisal and self-development to achieve Company and service indicators
6. An understanding of the current issues facing employers and training providers

1. An awareness of and contribute to employer's decision-making processes
2. The understanding, skills and ability to work with a wide range of stakeholders (including senior managers) to develop relationships that promote learning
3. Ability to work effectively as part of a team and build relationships that are not limited by area boundaries
4. Ability to manage and motivate employers in a variety of challenging circumstances, thereby encouraging them to think creatively and laterally

1. Good spoken English skills
2. Good telephone manner and presentational skills
3. A commitment to provide good quality service to internal and external customers
4. Enthusiasm, flexibility and the ability to work under pressure, to meet deadlines, including willingness to work additional hours if required

Applicants should submit their CV by fax, email or post to:

Office Manager
Ability Professional Training
118 Main Road
Sidcup
DA14 6NE
info@training.ac
Fax 020 8302 9922